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Questions about a download? We are here to help.
Known Feng Shui

Contact

Let’s begin with a clear question.

Use the form for product questions, download support, or custom room-layout review availability. We only provide educational home-space guidance.

Response time

Thank you for reaching out. We usually reply within 2–3 business days.

Download support

Include the email address used at checkout and the product title. Never send payment card details.

Before writing

Our FAQ covers file delivery, refunds, and the scope of our educational work.

For a custom review, attach clear photos of the room. You may leave this blank for other enquiries.

Thanks for your note. FormSubmit securely forwards it to our inbox; we usually reply within 2–3 business days. Please do not include payment card details.